Act as a bridge between engineering, product, and customer success to translate complex technical knowledge into accessible content.
Write and maintain high-quality Help Center content, including user guides, troubleshooting articles, how-to tutorials, and FAQs.
Find creative solutions to scale documentation efforts by leveraging AI and automation to improve speed-to-market and consistency.
Optro is the leading audit, risk, ESG, and InfoSec platform on the market, surpassing $300M ARR and continuing to grow. More than 50% of the Fortune 500 leverage our award-winning technology, and we're one of the 500 fastest-growing tech companies in North America.
Interview subject-matter experts (SMEs) about product-related changes.
Create technical documentation and tutorial video scripts for customers.
Partner with AI tools to improve efficiency and speed in your day-to-day tasks.
KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. Their HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures.
Create tutorials and educational content on web scraping and data extraction.
Develop technical documentation for a global user base.
Optimize content for search engines and AI platforms.
Jobgether connects job seekers with opportunities using an AI-powered matching process. They aim to ensure applications are reviewed quickly, objectively, and fairly and are committed to transparency in their hiring processes, including the use of AI.
Creating product documentation for end users and system administrators
Learning to author in a variety of environments, primarily DITA/XML
Researching, writing, and ensuring the accuracy of content that covers current and future releases of our product
ServiceNow started in San Diego, California, in 2004 with a vision to transform how we work. They are a global market leader with AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500, with an intelligent cloud-based platform.
Produce high-quality, developer-facing content about distributed systems concepts.
Translate complex technical ideas into clear, persuasive, and compelling content for engineers.
Collaborate with engineers and customers to deeply understand systems and design decisions.
Temporal is an open-source programming model simplifying code and enhancing application reliability, enabling faster feature delivery. They foster a curious, driven, collaborative, genuine, and humble culture, seeking individuals passionate about improving the developer experience and building world-class open-source software.